fbpx

HI, I’M ZOË

I am a wedding venue expert. Using a tried and tested mixture of strategy, customer service training and sales management, I lead wedding venues to scale, thrive and increase revenue.
BOOK A CALL
 
 
There is such an initial buzz when you receive an enquiry to your wedding venue; the thrill of a new opportunity to orchestrate a couple’s dream wedding day. However, things can quickly get stressful. It runs through your mind that only one in fifty of the enquiries that you receive converts to a deposit. Except you aren’t tracking any numbers or following the customer journey, so you go into your stock enquiry response, not knowing what the outcome will be.
With eight years working in independently owned wedding venues in the north-west, I am the addition your team needs to transform. Unlike other wedding venue consultants, I have knowledge of the market teamed with the hands-on experience of working on behalf of the venue rather than an engaged couple or a wedding supplier.
 
BOOK A CALL

ACCOMPLISHMENTS

Sometimes it is a numbers game. I’m proud of mine.
Below are the results acheived for just one of my clients.
%
RETURN ON INVESTMENT
£
K
INCREASE IN REVENUE ON BOOKS
£
K
AVERAGE INCREASE PER BOOKING
MONTHS
AVERAGE TIME TAKEN TO ACHIEVE THESE RESULTS
BOOK A CALL
I am obsessed with the hospitality industry and have been ever since I used to play hotels at my grandparents’ house when I was four years old. The awful cups of cold tea I made my Nannie – the woman is a saint!
From my first job collecting glasses in the local rugby club, I knew that working in hospitality for me. My 15-year-old eyes saw it as fun and not really like work at all, and getting to socialise whilst working was also a bonus! As I progressed through my education I moved on to other jobs, always behind a bar or carrying plates, soaking up any experience I could. With a little experience in organising events at a social level, I knew a career in the events industry had to be where I was headed.
And once I got to looking at the industry, I knew my heart lay with weddings. Celebrating love called to my old fashioned romantic heart, and I knew deep down that this had to be the biggest honour – to be in charge of someone’s wedding day. 
 
BOOK A CALL
The idea of being able to combine my hospitality obsession with the polish, finesse and romance of a wedding was very exciting, and the job of wedding venue co-ordinator became my ultimate goal. As luck would have it, a trainee event manager position became available in a local venue.
I worked my way across Lancashire, from administration to operations – managing staff, performing stock takes and ordering liquor, making sure I was learning from each role that I undertook. I reached a peak when I was made Head of Weddings and Events at Mitton Hall, in charge of a department worth £1.3 million to the company. While there, I honed my analytical skills to implement systems that not only my venue but others also in the group desperately needed.
 
BOOK A CALL
When I knew I had done all I could, I decided to take this show on the road – sharing my experience and expertise with other venues to help them thrive! And that brings us to today.
I’m fiercely Northern and proud of the associations that go with it – honest, friendly and warm. I don’t wear many flat caps though it has to be said.  I’m fuelled by good food, ok red wine and my boys – husband Ben, cat Humphrey and dog Reggie. Living in the north is the best, with so many open spaces and amazing pubs to explore. Ben and I escape to our favourite places of the Lake District (often) and New York (not often enough!) whenever we can. Pub recommendations in either spot are always welcome!
To start taking your venue to the next level, get in touch. I can’t wait to have a good old chat.  
 
 
BOOK A CALL
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google